I don't know where else to post this - Mods feel free to trash this topic and tell me where to actually ask for assistance if this's the wrong place to go.
A family member, much more into the game than I am, has been having difficulty signing up for the Age of Empires II DE beta, specifically, the part where they need to make an XBOX account.
Screencaptures below - pardon the camera shots and privacy blurs.
https://i.imgur.com/QtXmfBh.jpg
https://i.imgur.com/aRLM5mY.jpg
The error pops up regardless of it's they've ticked the two boxes or not.
If anyone knows what to do, or can point me in the right direction for getting them help, I'd be very thankful.
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